Warranty Information

If you experience a problem with your trailer, please contact us as soon as you notice the problem, as delaying could affect your eligibility for warranty coverage. Please complete the following procedure when submitting a claim:

  1. Please have your Invoice Number, Name on Invoice, and the VIN number ready. If it is an axle or brake related issue, please have the serial Number of axle ready (white sticker on top of axle).

  2. Contact Bluewater Trailers and report the problem to the warranty department. Bluewater Trailers will submit your claim to the manufacturer and determine if the issue qualifies for warranty coverage. This can be clarified by reading the Warranty information that came with your trailer.

  3. You may be required to send photos of the issue, please submit photos to warranty@bluewatertrailers.ca

  4. Warranty work can be completed by qualified technicians. To use a service provider local to you, the following must be done

  • Complete steps 1 and 2 above

  • Take photos of the problem (if required).

  • Have the qualified service provider call or email our warranty department with their estimate

  • Wait for authorization of the estimate